Microsoft Dynamics 365 Solution Architect | Contract

Job Scope: 

We are seeking an experienced Microsoft Dynamics 365 Solution Architect to lead the design and delivery of enterprise-scale Dynamics 365 / Microsoft Business Applications implementations. This role is ideal for a seasoned professional with deep expertise in solution architecture, implementation governance, stakeholder management, and large-scale transformation delivery across complex, multi-geo environments.

The successful candidate will act as a trusted advisor to business and technology stakeholders, helping clients shape and implement end-to-end Microsoft Dynamics solutions across areas such as sales, customer service, marketing, onboarding, relationship management, and business process transformation. This role requires a good balance of functional knowledge, technical architecture capability, program delivery leadership, and consulting presence.

Key Responsibilities: 

• Lead end-to-end architecture and implementation of Microsoft Dynamics 365 and related Microsoft Business Applications solutions.
• Define solution vision, architecture, and implementation roadmaps aligned to client business objectives.
• Work closely with business stakeholders to translate requirements into scalable, secure, and supportable solution designs.
• Drive solution design across modules such as:
  • Dynamics 365 Sales
  • Dynamics 365 Customer Service
  • Dynamics 365 Marketing / Customer Insights
  • Customer onboarding workflows
  • Relationship manager workbench / CRM platforms
• Provide architecture oversight for integrations, data migration, security model design, environments, and deployment strategy.
• Lead complex implementation programs across multi-country / multi-geo delivery environments.
• Manage solution governance to ensure projects are delivered within budget, timeline, scope, and quality expectations.
• Partner with project managers, functional consultants, developers, and client leadership to resolve design and delivery challenges.
• Act as a trusted advisor to financial services or enterprise clients on business transformation through digital platforms.
• Support pre-sales, solution estimation, workshops, and proposal development where required.
• Mentor delivery teams and help build high-performing consulting and architecture capability.
• Ensure adoption of best practices in solution architecture, technical delivery management, and transformation execution.
• Identify risks, dependencies, and implementation issues early, and drive mitigation plans proactively.
• Contribute to continuous improvement and innovation using the latest Microsoft technologies and implementation practices.

Job Qualifications: 

• Degree in Computer Science or equivalent. 
• 12+ years of experience in CRM / enterprise applications delivery, with solid focus on Microsoft Dynamics 365 implementations.
• Proven experience leading end-to-end MS Dynamics system implementation programs in enterprise environments.
• Excellent background in solution architecture and technical delivery leadership.
• Experience managing large, complex transformation programs across multiple geographies.
• Demonstrated success working with senior business stakeholders and acting as a strategic advisor.
• Good experience in client-facing consulting roles within systems integration, technology consulting, or enterprise transformation programs.
• Experience in industries such as financial services, banking, insurance, or other regulated sectors is preferable.
• Proven ability to manage business outcomes related to risk, budget, delivery timelines, and transformation value realization.

Required Technical / Functional Skills: 

• Deep expertise in Microsoft Dynamics 365 / Microsoft Business Applications
• Solid understanding of:
  • CRM solution design
  • Business process mapping and transformation
  • Integration architecture
  • Data migration strategy
  • Security and governance design
  • Environment and release management
• Experience across customer-centric processes including:
  • Sales
  • Service
  • Marketing
  • Customer onboarding
  • Relationship management
• Familiarity with Microsoft ecosystem components such as:
  • Power Platform
  • Power Apps
  • Power Automate
  • Dataverse
  • Azure integration services
• Good knowledge of enterprise architecture principles and implementation methodologies.